Sign-out

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Journeyman

Sign-out

When you click on the score for the class it usually signs you out. You click student sign-in and press the score again and it keeps happening. It almost a 1/40 chance of actually seeing the class score detail. 

7 Replies
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Community Support Expert
Community Support Expert

Re: Sign-out

Hi! @AydenWhite 

 

Thank you for posting in the PowerSchool Community for assistance!

 

To assist you further, would you please confirm if this issue is experienced by all users or just a single user?

 

 


Muskan Sehar

PowerSchool Community Moderator


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Community Moderator
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Journeyman

sRe: Sign-out

Yes, this is for all users... at least in the cms and ucps

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Community Support Expert
Community Support Expert

Re: sRe: Sign-out

Hi @AydenWhite 

 

To assist further, we would like to take a closer look at the system settings. I recommend reaching out to one of the Designated Support Contacts of your school district, who should be able to contact Support to work towards a solution. 



Sowmya Karmel
PowerSchool Community Moderator
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If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
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Journeyman

Re: sRe: Sign-out

Where would I find the support contacts for this at?

Should I contact them or give you the email address for contact

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Journeyman

Re: sRe: Sign-out

@SowmyaN

I forgot to dm this back

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Community Support Expert
Community Support Expert

Re: sRe: Sign-out

Hi @AydenWhite,

 

Thank you for reaching back with further questions.

 

I recommend connecting with your school, who should be able to provide details about the Designated Support Contacts of your School district.  


Reshma
PowerSchool Community Support Expert
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If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
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Journeyman

Re: sRe: Sign-out

I don't know if this might fix or help this but in our county, we sign in through ncedcloud/ rapid identity (https://my.ncedcloud.org/).