Is UC for parents and students down?

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Padawan

Re: Is UC for parents and students down?

We're having the same issue. Anyone get it resolved outside of opening a ticket? Has it been resolved at all?

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Community Support Expert
Community Support Expert

Re: Is UC for parents and students down?

Hi @KevinY@gormanl@KevinS11

 

Thank you for reaching out for assistance with the PowerSchool Community!

 

We apologize or the inconvenience you experienced during the load issue within Unified Classroom. Thank you for your patience while we work to resolve the issue for all PowerSchool users. Users should be able to access all pages within Unified Classroom at this time.

 

We encourage you to subscribe to Product Support Products Status for immediate email notifications regarding outages and emerging issues.

 

Please feel free to reach us if you have any questions. We are happy to help you.



Sowmya Karmel
PowerSchool Community Moderator
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Rookie

Re: Is UC for parents and students down?

We are having the same issue. There has been no update on the status page since 10:30 last night. 

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Padawan

Re: Is UC for parents and students down?

Our teachers are logging in to power teacher directly for now.

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Rookie

Re: Is UC for parents and students down?

Seems to be back up & running on this end,

Status now says:

"We have identified the issue and have applied a fix. Currently we are monitoring the situation."

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Hobbyist

Re: Is UC for parents and students down?

Working here as well.

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PowerSchool Champion
PowerSchool Champion

Re: Is UC for parents and students down?

@jamiem7 is there a reason why it took the UC team so long to post something on status.powerschool.com yesterday?

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Community Moderator
Community Moderator

Re: Is UC for parents and students down?

Hi! @DanM3 

 

We apologize for the delay in updating the status page with the incident that occurred this weekend affecting PowerSchool SIS and Unified Classroom.  I have shared your concern and feedback with the Support leadership team to request that updates are shared out sooner.



Jamie H.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!