Customer Service


Customer Service

I am a new principal and need to talk to a LIVE customer service representative.

I have been on hold for 2 hours and hung up on twice. I was on hold yesterday for over an hour with no response. Any suggestions?

1 Reply
Community Support Expert
Community Support Expert

Re: Customer Service

Hi @firmek,


Thank you for reaching out to PowerSchool Community for assistance!


In order to protect the privacy of any personal information shared, I would like to follow up with you through a private message to capture more information.


You can view your private messages inside the PowerSchool Community by selecting the envelope in the top right corner of any page in the Community.  When a new message appears, you should see the number one with a dark red circle on the envelope.

PowerSchool Community Support Expert

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