I am currently teaching HS science, and for some reason, the seating chart attendance page stopped working. Also, I haven't found a way to organize the attendance rosters by students' first names. I am taking attendance by looking at Zoom participant page, which organizes students by their first names. So it's very time consuming for me to take attendance right now. Any suggestions? Or whom do I reach out to get this fixed? My school technicians do not handle minor adjustments for PSL.
Some PowerTeacher users have been experiencing this using Chrome. You may want to try Firefox.
More info here:
Our teachers are also having trouble with attendance.
A few of my colleagues cannot take roll on the seating chart. But it does work on the iPad, but not on Chrome on the computer. When you try to mark Absent, it won’t keep the Absent. It just disappears.
This is an issue with the Chrome browser and the PS Development Team already knows about it because there is another note out here. It is clicking on the dropdown on the student image that is having this problem.
One of the workarounds is -
Click on the Attendance Code dropdown at the top of the Seating Chart page and choose your code
Click on the student's image
It sets the code
The other is Firefox!
I appreciate RichardB16 posting a workaround to this issue, but this issue is STILL happening! It is now mid August, and we should not have to use a different browser or do a work-around to correct this issue.
PowerSchool admin- Please fix this!!!
Thank you for posting in PowerSchool Community.
The issue when using the Google Chrome browser, selecting an Attendance Code from the Seating Chart may not save the selected value has been resolved with PowerSchool 18.104.22.168.
We recommend confirming if you are on the PowerSchool SIS Version 22.214.171.124 or higher. If you are still seeing this, we recommend reaching out to the Designated Support Contact within your school district who should be able to get you connected with the PowerSchool SIS Support team to look into this further.
Thank you for your reply, Reshma. I have forwarded your response to our tech. department to hopefully resolve this issue.
Thank you for posting!
I see that this issue was resolved in version 126.96.36.199. Will you confirm which PowerSchool version you are using? You should see the version in the left corner of the login page for your PowerSchool SIS site.
This issue is happening for teachers in my division. We are new to PowerSchool this year and I am wondering if I have missed a checkbox to allow them to take attendance through the seating chart? A lot of our teachers use Chromebooks.
Above the seating chart for attendance, it says Attendance Code and has a drop down arrow box beneath is that is defaulted to (present). You need to switch the drop down box to (Absent AU) and then it should work.
Yes, he chooses absent, picks the student, and hits submit, but it doesn't save when you look at the other attendance options. He has to do attendance through the list view or it doesn't work.
The teacher went to the Seating Chart, changed the code to absent, clicked on the student, it changed to absent, clicked submit, went back to the list page and the student did not have absent beside their name.
This is a known issue when using Google Chrome browser which had been fixed in SIS version 188.8.131.52.
If you are on PowerSchool SIS Version 184.108.40.206 or higher and are still facing this issue, I recommend you submit a support case and work with PowerSchool Support who should be able to look into the setup and troubleshoot to resolve it.