Can't Access Class Pages via the Unified Classroom

DanM3
PowerSchool Champion
PowerSchool Champion

Can't Access Class Pages via the Unified Classroom

A teacher just notified me and I have verified, that when a teacher tries to access Class Pages in the Unified Classroom they get the following message:

 

Screen Shot 2020-04-28 at 8.26.45 AM.png

 

Seems to be a new issue and of course it's freaking out some of our teachers. 

Dan Morgan
Saint Mary's College High School - Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000

6 Replies
kilburnst
PowerSchool Champion
PowerSchool Champion

This has to be fixed ASAP. This has been every week now. get this fixed send out communication

Stephanie Kilburn
Amity Regional School District #5
Woodbridge, CT 06525







Exceptional People Offering Exceptional Solutions
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kilburnst
PowerSchool Champion
PowerSchool Champion

I don't understand what they are thinking doing updates in the middle of the day or first thing in the morning. This is a continual issue. Every week it is something new.

Stephanie Kilburn
Amity Regional School District #5
Woodbridge, CT 06525







Exceptional People Offering Exceptional Solutions
Explore Becoming a PowerSchool Mentor today!

kilburnst
PowerSchool Champion
PowerSchool Champion

It has been 3.5 hours in the middle of another school day that Learning is down. I am disgusted with the product

Stephanie Kilburn
Amity Regional School District #5
Woodbridge, CT 06525







Exceptional People Offering Exceptional Solutions
Explore Becoming a PowerSchool Mentor today!

DanM3
PowerSchool Champion
PowerSchool Champion

@kilburnst they FINALLY identified the problem. We will see how long it takes them now to fix it.

 

PowerSchool Learning and Unified Classroom Class Pages: Unable to Authorize

 


We have identified the issue and are working on implementing a fix. We apologize for the inconvenience this may have caused and we are working diligently to restore full system functionality. We will provide updates as they become available.
Incident status: Identified

Time posted

 

Apr 28, 12:03 PDT



Dan Morgan
Saint Mary's College High School - Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000

JodiM
Padawan

We are hearing from students and teachers that class pages aren't functioning properly as well.

DanM3
PowerSchool Champion
PowerSchool Champion

@JodiM  this is true if they are accessing Class Pages via the Unified Classroom. Fortunately we make all of our class pages public and list the links on our website, so those are still working.  (Teachers just can access it to upload new content!)

 

 

Dan Morgan
Saint Mary's College High School - Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000