site is down !!

MarkD
Hobbyist

site is down !!

Although https://www.myhaikuclass.com/ says all systems are operational, we have students and teachers reporting they can't enter classrooms. I can't either.  The error message:

 

503 Service Unavailable

No server is available to handle this request.

 

I sent an email to support but didn't get a ping back so am unsure if that's down, too. 

 

Any help is much appreciated.

 

Mark Dahlby

5 Replies
jhanlon
Specialist

Re: site is down !!

Yes, it says that everthing is fully operational yet you get an error when loggin into UC.  They said this was to go till 4pm EST Sunday so it looks they were done early.  I just hope it gets fixed up by this evening

Highlighted
PowerSchool Team
PowerSchool Team

Re: site is down !!

@jhanlon @MarkD

 

Thank you for your post and letting us know you are seeing this in Learning and UC. We'll report this to our team and follow up with any updates.

 

 

 

 

JbidK
PowerSchool Community Manager
MarkD
Hobbyist

Re: site is down !!

Thank you. haikulearning.com resolves  correctly but myhaikuclass.com pages do not.

 

Mark

rblake
Padawan

Re: site is down !!

Thank you for posting.

PowerSchool Team
PowerSchool Team

Re: site is down !!

Hi @jhanlon@MarkD@jhanlon

 

Thank you for your posts. You should be seeing a maintenance message and updates on our status site:

 

Server maintenance and upgrades will be conducted, which will necessitate periods of downtime for users of PowerSchool Learning and Unified Classroom Class Pages. The maintenance period will run from Saturday (10/6/18) at 9am EST through Sunday (10/7/18) at 4pm EST. Thank you and we appreciate your patience during this time frame. 

 

 

 

 

JbidK
PowerSchool Community Manager