Create Basic Assignment opens to a blank page

Highlighted
ChristopherG1
Journeyman

Create Basic Assignment opens to a blank page

Cannot create a basic assignment - opens to a blank page with save/duplicate/cancel at the bottom.  Happens on all browsers and various devices. Can still create in Learning/Class pages.

1 Solution

Accepted Solutions
PowerSchool Champion
PowerSchool Champion

Re: Create Basic Assignment opens to a blank page

We had some problems yesterday loading any page in the Unified Classroom (it was bascially a white page) but it finally cleared up. I just created a basic assignment right now and it worked fine. Have you completed EOY and finished all of the necessary work for the start of a new year? You might try navigating to a class from last year and see if the same thing happens.

9 Replies
PowerSchool Champion
PowerSchool Champion

Re: Create Basic Assignment opens to a blank page

We had some problems yesterday loading any page in the Unified Classroom (it was bascially a white page) but it finally cleared up. I just created a basic assignment right now and it worked fine. Have you completed EOY and finished all of the necessary work for the start of a new year? You might try navigating to a class from last year and see if the same thing happens.

ldougher
Journeyman

Re: Create Basic Assignment opens to a blank page

We are having this happen now for one teacher...how did you fix it?!  I've tried everything, differen devices, restarting, incognito, nothing.

PowerSchool Champion
PowerSchool Champion

Re: Create Basic Assignment opens to a blank page

We did nothing. It was temporary issue that day with the Unified Classroom.

ChristopherG1
Journeyman

Re: Create Basic Assignment opens to a blank page

If the teacher is assigned as a teaching assistant or other non teaching category for another section in the PowerSchool SIS they will not be able to open up the basic assignment page.  I removed the teacher from the section where they were assigned as a lesser role and everything worked.  

ldougher
Journeyman

Re: Create Basic Assignment opens to a blank page

This is a lead teacher. Co-teachers can make assignments fine and it happened before we added a co-teacher to the section.

ChristopherG1
Journeyman

Re: Create Basic Assignment opens to a blank page

Is this lead teacher the lead teacher in all their powerschool sections for all the classes they are scheduled with?

If they have a lesser role in any of their scheduled classes this would cause this issue.

 

ldougher
Journeyman

Re: Create Basic Assignment opens to a blank page

Yes, she is the lead teacher in all their powerschool sections they are scheduled for.

ldougher
Journeyman

Re: Create Basic Assignment opens to a blank page

@ChristopherG1 You were right!  She WAS listed as a class observer for two sections (but I overlooked them earlier). I removed her as a class observer for those two sections and voila she can create assignments now.  HOWEVER, she needs to be on those sections.  Can she be a co-teacher or is the bug that any time a "lead teacher" is listed as less than a co-teacher (class observer, teacher's aide, etc.) they can't create assignments?

ChristopherG1
Journeyman

Re: Create Basic Assignment opens to a blank page

Assigning the role of co-teacher or job share teacher should work  for those sections where the teacher was previously assigned as an observer.