Users Cannot Open PDF File When There is a Special Character in the PDF File Name.
When teachers create an assignment and attach a PDF file, users cannot open it when there is a special character in the pdf file name, such as number sign (#). They get the following error: Failed to load PDF document. Teachers can upload the file but they can't open it.
Create a PDF file and add a special character in the file name, such as number sign (#)
Login into UC as a Teacher
Select a Class from the class picker
Click the + button at the top right
Create or open an existing assignment
Attach a PDF file, save and close
Then click edit assignment and try to open the file
Users should be able to open the document
Users cannot view Document due to error: Failed to Load PDF document.
Remove the special character in the file name.
The issue is resolved in Unified Classroom 19.4.3 release.