Past Teachers are showing up in the Communication Messages for Parents.


When parents navigate to Communication, to Message a Teacher, Teachers from previous years are showing up in the list.The list is including inactive and active teachers from the past.



Students had classes in the past.
Some teachers are active some inactive.


Reproduction Steps


  1. Login into Unified Classroom as a Parent
  2. Navigate to Communication
  3. Select Messages


Expected Results

Only current Teachers should show up in the list.


Actual Results

Notice that Parents can message Teachers from the past.



None at this time, the issue is under investigation.



The issue is resolved in Unified Classroom 20.1.0 release.
Version history
Last update:
‎03-06-2020 09:59 AM
Updated by: