Professional Services

With more than 250 services professionals, PowerSchool provides the most comprehensive and robust consulting services in K-12 education. The strength of our team reflects our educational background as teachers, district and school administrators and technical consultants. Our best practice approach to quality services ensures district objectives are achieved and solutions are running smoothly, helping to build a services portfolio that satisfies immediate district needs

Deployment

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Implementation

PowerSchool has performed thousands of software implementations and has used this experience to construct our Implementation Methodology. Our experience has shown us that successful software implementations require strong Planning, Scoping, Configuration, Data Conversions, and Knowledge Transfer. Each of these are critical components to successful software development and use.

Project Management

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The more complex a project the more important it is to have a strong project management methodology. Our Methodology acts as a guide through the critical phases of any project including discovery, planning, preparing, executing, confirming the results, going live on the new software, and finally the support phase.

Each phase of the project has a key deliverables which are used to control the outcomes and minimize the risk. Key deliverables during the life of the project include the business process review, project plan, managing the budget, resource planning, risk planning, communication planning, and change management. Project controls start with effective scoping and buy-in from key stakeholders and management.

Product Training

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PowerSchool believes in a "train the trainer" and "just in time" approach to training. We find that training technical, functional, and end users on the processes they need to learn to accomplish their task is the most effective manner. Our approach is targeted at the specific role each team member plays in the organization.

We provide a variety of training formats to facilitate knowledge transfer both during implementation and post live. Depending on your preference, we offer training in the following format:

  • - Online Classroom
  • - Virtual Classroom
  • - Virtual Office Hours
  • - Virtual Recording
  • - Regional Conference

Technical

Data Operations

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PowerSchool's Data Services offers a wide variety of services that allow districts to convert, migrate student SIS and assessment data from legacy platforms to new and emerging technologies. This includes the extraction of data, mapping of fields and custom programs to provide the analysis and translation needed for complex systems. Our Data Specialists will work in partnership with the district to analyze data and provide solutions and scripts that meet the unique needs of the school district.

Product Tailoring

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PowerSchool's Product Tailoring services are designed to provide flexible solutions that answers the individual needs of Districts and Schools. Made to order reports, custom pages, scripts and integration solutions can be scoped and developed for districts of all sizes.


Hosting and Hardware Management

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Self-Hosted

PowerSchool's Hosting Services department provides infrastructure solutions that alleviate the need for customers to host their own hardware and software for PowerSchool, allowing each organization to spend more time working with student data and less time addressing hardware and software concerns. Our Software as a Service offering minimizes the cost, time, and effort required to begin using PowerSchool for your day-to-day needs. Please review the PowerSchool Hosting FAQ's here for answers to commonly asked questions.


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Cloud-Hosting

The Technical Solutions Group ("TSG") offers an extensive variety of technical service offerings and support options that districts can choose from before, during, or after their implementation. Experienced Systems Engineers are available to work on-site or off-site with the district resources to provide professional consulting services and Infrastructure Technology environments as well as PowerSchool application configurations.


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Custom Checks and Forms

We also have a Custom Checks and Forms department. We are currently working on updating our catalog that will be added to the site soon. in the meantime if you need custom checks and forms please visit the following links:



Or you may contact
Marijane Foote
Phone 800-342-0188
FAX 309-925-3531
Email Marijane.foote@powerschool.com

Transformation

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Product Optimization

Adopting new software and keeping new functionality relevant for users can be challenging for both large and small districts. To help, we offer Keys to Ownership (KTO) services, a highly variable and flexible consulting solution designed for your unique needs. KTOs are sold as customized remote packages, focused on the topics that are most important and needed by your product administrators. Packages can be purchased in a block of time, and then used across your PowerSchool products as needed. Designed for customers at any stage in their life-cycle of adoption, you will be assigned a senior product specialist who will assist you during your first year of deployment or provide a helping hand if you have been using this product for years. You drive what hours are used for, at your own pace.


Expert Evaluation

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PEAR (PowerSchool EcoSystem Assessment & Review)

If you have used PowerSchool and experienced staff turnover, need to bring additional staff up to speed or share PowerSchool knowledge, or are ready to take your experience to the next level by learning more of what the solution can do, a PEAR can help.

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BPR (Business Process Review)

The Business Process Review (BPR) is designed to assist you with examining how you conduct activities regarding the collection, maintenance and use of your classroom and administration data. The Business Process Review focus includes requirements, processes, and recommendations.


Customer Education

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Training that grows with you, delivered how and when you need it.

Here at PowerSchool, we offer best-in-class training, certification, and consulting services that fit your needs, whether focused on your solutions or professional development. Our extensive offerings are designed to help you make the most of your PowerSchool solutions and increase your efficiency so that your staff can remain focused on student learning. Choose from a wide range of options for both subject matter and delivery method.