Please try to uninstall and reinstall the PowerSchool Mobile app.
Once installed, try forcing the mobile app to re-pull the district information.
Make sure you are logged out of the mobile app, you should see four boxes on the login screen, this is for the district code.
Tap on the link right below the District Code that says “Where is my district code?” on the login screen.
On the page that comes up tap “Enter Server Address” and then enter the URL in the box on the next page and hit submit. The URL is your parent portal link.
If you continue to face difficulty, reach out to the school or district to report the issue, if required they can work with the PowerSchool Mobile support team towards a solution.
@Khalilm810 Many or all of your classmates? Is this problem with the iOS app or the Android app?
Thank you for providing us more information.
@DanM3, thank you for jumping in and offering your assistance.
@Khalilm810, we recommend connecting with your school district who should be able to work with the PowerSchool Mobile support team to address the issue and troubleshoot it further.