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I will be happy to look into adding your child to your parent account. To better assist you, would you please provide rather you are attempting to add your child's information in Enrollment to register your child for the 2019-2020 school year, in the parent web portal online or in the PowerSchool Mobile app?
Thank you for your response!
In order to allow us to further assist, would you please provide the portal in which you are attempting to add your child? Would you like to add your child in the Enrollment portal to complete a registration form or the PowerSchool Mobile app and parent web portal?
To assist you further, would you please provide the details of the difficulties you are experiencing while updating your kids' information?
If your PowerSchool district is configured to allow your account the ability to add students, then you may do so via the PowerSchool public portal via a web browser.
Please Note: Your district may have disabled the following setup screen. If so, please contact your school administrator directly.
1. Once you sign in to the web portal, you should be able to see the Account Preferences on the left menu. Click on it.
2. Under Account Preferences, click on the Students tab.
3. Now click on the Add + button and follow the additional steps.
Once you have added the new student to your account, you will need to sign out of the mobile app and sign in again. If you aren’t seeing a change immediately swipe down on the screen. This will refresh your student data and allows you to sync all data with PowerSchool.
After the sync is complete, a white arrow should appear to the right of the child’s name. Tapping that will open a drop-down box, allowing you to select the student by name.
Note: If you are adding additional students and the other student is in a different district, you will need to log out and enter the district code for the other district, then sign in with your user information for the other district. Also, if district codes are the same for both the students then you can add a student to the same account.
@Elexis117 You will need to first register him at the school and then they can provide you with the information to add him to your PowerSchool parent account.