PowerSchool Technical Services Group (TSG) Services Available
The PowerSchool Hosting Services department provides infrastructure solutions that alleviate the need for customers to host their own hardware and software for PowerSchool. We provide and manage the infrastructure in a SAS 70 certified data center, ensuring that your PowerSchool instance is always running in an optimal environment consisting of leading-edge hardware, business practices, and disaster recovery technologies and strategies.
Alternatively, TSG provides PowerSchool customers with the option to keep ownership of their hardware thereby retaining unlimited access to and control of the PowerSchool environment while still benefitting from PowerSchool's stewardship of the environment. Our popular Enterprise Management Service (EMS) offering provides 24/7/365 monitoring, similarly expansive hours of staffing, 365 days of offsite backups, monthly reports, ongoing security analysis, daily data refreshes of test instances, ongoing database tuning, an unlimited number of PowerSchool, Oracle, SRC, SIF, and operating system upgrades and updates, and so much more.
For a limited time only, PowerSchool is discounting the purchase of EMS by 25 percent, so you should act fast to take advantage of this offer. For more information regarding EMS, please send an email to TSG at firstname.lastname@example.org .
PowerSchool customers may instead choose to purchase only the one-time service to upgrade to PowerSchool 21.x or 20.11 from TSG. To better serve our customers with the upgrade and avoid incurring any downtime during the school week, TSG will temporarily waive the fee normally required for the completion of the upgrade during a weeknight, as well as reducing the fees by 50% for weekend servicing.
For more information concerning the price, scope, and availability of this service, or to receive a quote for the purchase of discounted hardware compliant with PowerSchool 21, please send an email to TSG at email@example.com.
For more information about the minimum requirements for upgrading to PowerSchool 20.11 or greater, visit PowerSource, https://support.powerschool.com . If you have questions about the end-of-life cycle for PowerSchool 20.4, contact the PowerSchool support team at 1-866-434-6276 or Support@powerschool.com .
Attached below are the information on system requirements for upgrading to PowerSchool 20.11 and the system requirements for upgrading to PowerSchool 21.x.
Make plans to upgrade to the latest PowerSchool release as soon as possible to keep up with features, enhancements and to ensure the easiest process for your state/provincial compliance submissions.