i now problem! Please help!

Miguel2020
Padawan

i now problem! Please help!

I can't access my i now account it says my account is locked. I have no idea what to do. Please help. 

2 Replies
MuskanS
Community Support Expert
Community Support Expert

Re: i now problem! Please help!

Hi! @Miguel2020,

 

Once you have exceeded the number of login attempts, you will remain locked out for the number of minutes specified by the school in the Account settings.  If you are still locked out of the account, I recommend reaching out to the school and they should be able to unlock the account.


Muskan Sehar

PowerSchool Community Moderator


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Community Moderator
Miguel2020
Padawan

Re: i now problem! Please help!

I see! Thanks a lot for helping me!