You are not allowed to make this parent-child relationship


You are not allowed to make this parent-child relationship

When I try to add my 'child' using the PS app, I enter his name, it pops up as a choice but when I select it I get the message, "you are not allowed to make this parent-child relationship."  Can someone suggest a way to resolve this matter? I don't see my issue in any of the past discussions. Thank you. 

1 Reply
Community Support Expert
Community Support Expert

Hi @Yejide 


Thank you for reaching out to the Community for assistance.


If you are trying to add another student to the PowerSchool SIS Mobile app and receiving this error, this article: How can I add a second student to my parent account will guide you through the steps to add your student.


In case you still face the same issue, you would want to reach out to your district directly, informing them about the error. They should be able to reset the account details at their end and provide you with a different Student ID and Access code for the second student.



Jyotishka B.
Community Moderator

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!