SHOULD IT BE THIS DIFFICULT

[Munroe123]

I think it would be easier to hack into a goverment server. Than to try and log into power school. This has to be the most FRUSTRATING school log in. Why 

[jamiem7]

Thank you for posting in the PowerSchool Community!

I'm sorry to hear you are experiencing difficulties and frustration accessing the PowerSchool Mobile app.  I have provided links to articles that should walk through the process of creating an account, locating your current account information, resetting your password associated with your current parent account, and adding a student to your account.

If you continue to experience difficulties accessing your parent account after reviewing the steps within these articles, please provide details of any issues to allow Community members to further assist.

What is the PowerSchool Mobile App and how do I download it?

EXPLANATION OF PAGES WITHIN PARENT IOS APP

How do I log into PowerSchool? How can I find my account information?

How can I find my District Code?

How do I add a student to my parent portal?

[Proverbs31dream]

I have done every thing in your quickstart guide.  I can log into both of my children's accounts (so I know I have their correct information).  Still, I cannot create an account because it gives me an error that my student information is not valid.  It makes no sense!  I've done it 100 times.  We are two weeks into school already and I still can't access via a parent portal.

[HeatherWeist]

Your student’s login credentials are not the same as an AccessID and Access Password used to add students to your parent account. The school or district can provide those ids and passwords.

[Proverbs31dream]

WOW!  That makes the most sense of anything I've heard so far.  Thank you!

[HeatherWeist]

You are most welcome.

[BDisaster36]

Omg u got that right...this is ridiculous

[NanaJackie]

I’m still having problems and it’s Oct. 1
I don’t know my password. I sign in by going to my emails and clicking the link. I’m supposed too update 3 of my 5 grandkids that I have Custody of and while I can get on their accounts I have no idea where to go from there.

[HeatherWeist]

@NanaJackie   When you log into PowerSchool, are you able to see the kids name in the blue bar under the PowerSchool logo? Also, does your district do some sort of Returning Student Registration that you are trying to complete? In our district, we have parents access their parent portal and then click on an icon that takes them to the Returning Student Registration. 

[JyotishkaB]

Hi @NanaJackie 

Thank you for reaching out in the Community!

The unique access ID and Password help link students to the Parent Portal account and is provided by the district. It is not the same as the Parent Portal credentials. You will need to set those using the Create Account button on the Parent Portal page. 

This is a quick guide: Student and Parent Portal Quick Start Guide to help you access the Parent Portal. You can refer to this article: Adding Students to the Parent Portal to add a student to your Parent Portal. In case you are using the PowerSchool SIS Mobile App, this article: Using-the-PowerSchool-Mobile-App, should guide them on the process to link the Parent portal.