PowerTeacher App (First Time)

jamiem7
Community Moderator
Community Moderator

Re: PowerTeacher App (First Time)

Thank you for your response!

 

IOS 12.4.1 is the current version of IOS.  We are receiving reports that the PowerTeacher Gradebook mobile app may not be compatible with this version of IOS.  We recommend users experience this issue work with their PowerSchool Designated Support Contacts in the district to report this issue allowing Designated Support Contacts to work with PowerSchool SIS Support to report this issue within your district and provide any further information needed to assist with a resolution.



Jamie H.
Lead Community Moderator

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CharlesS2
Recruit

Re: PowerTeacher App (First Time)

Our teachers are also having difficulty signing on to the PowerTeacher Mobile app.  The current year's data does not appear.  We are currently using IOS 12.4.1.  

jamiem7
Community Moderator
Community Moderator

Re: PowerTeacher App (First Time)

Thank you for providing this information! @CharlesS2 

 

We ask that all users experience this issue reach out to the district's PowerSchool Designated Support Contact who are working with the PowerSchool Support Team to gather all information needed to investigate and resolve the issue of the PowerTeacher Gradebook app being compatible with the new IOS version.



Jamie H.
Lead Community Moderator

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lomalley
Trainee

Re: PowerTeacher App (First Time)

I was also having this issue on an ipad. I could only see last year and years prior. When I tap on one of the classes listed in the left, a dialog box opens that says that the class is a PowerTeacher Pro section and must be managed in PowerTeacher Pro. When I choose "open", it opens in a new browser and all of my current classes are there. Maybe try that? Hope it works for you!

pavonc
Journeyman

Re: PowerTeacher App (First Time)

Thank you. I tried your solution but it did not help.Thanks anyway.

 

 

jamiem7
Community Moderator
Community Moderator

Re: PowerTeacher App (First Time)

PowerSchool is committed to providing the highest quality products and services to our K-12 education customers. Over the past few years, PowerSchool has moved away from developing enhancements on the PowerTeacher Mobile application. On October 1, 2019, we discontinued support and maintenance for the PowerTeacher Mobile app as well as removed it from app stores.  The data in PowerTeacher Mobile will continue to be available through the PowerSchool Teacher Portal for those customers using the PowerTeacher Gradebook version of the PowerSchool SIS gradebook. 





Jamie H.
Lead Community Moderator

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