Hey @WalkersMom, Thank you for posting in the PowerSchool Community.
Parents can reset their password through the website as long as the district has enabled this feature
We found a similar post requesting username and password. Which might help you to get your username and password.
Here is the link you can go through to the steps to get your username
This post might help you.
If the problem still persists then you can contact your child's school for further assistance. You can also check with your school to determine the correct capitalization.