I will reach out to you privately to gather more information in order to work towards a solution, this is part of our efforts to secure the privacy of our community members.
You can view your private messages inside the PowerSchool Community by selecting the envelope in the top right corner of any page in the Community to the right of your avatar. When a new message appears, you should see the number one with a dark red circle on the envelope.
Bishal G. PowerSchool Community Support Expert Remember to give Kudos to suggestions that help you! If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!