Home Access Center not mobile friendly

TexasT
New Member

Home Access Center not mobile friendly

My school has Home Access Center (HAC), as an online portal to view grades in the browser.  This site is very bad, and I'd like to find out when you intend to bring it up to 21st Century web UX standards.  #1:  it displays the desktop version on the mobile browser, instead of being a responsive design.  You have to zoom extremely far in and scroll left/right just to view anything worthy.  The use of HTML <table> structures is antiquated.  #2:  when I use Safari on iPhone 12, if you zoom in, half the page becomes covered by a large whitespace.  Again, it is extremely hard to read it this way.  Google seems to be ok with the zoom.  #3:  I downloaded the eSchoolPLUS Family app, and it looks like it hasn't been updated since 2010. 

For the "#1 leading" school platform, you need to invest in bringing your tools up to standards.  I've joined the Beta test team for the mobile app, but the web version is where parents will need to go to for HAC.  Please, please, do better by the parents that use the only tools supplied to them by the schools.

1 Reply
NinaRi
Community Support Expert
Community Support Expert

Hello @TexasT,

 

Thank you for posting in the Community!  We appreciate your feedback. In this case, we recommend reaching out to your school/district and informing them about these issues you are experiencing. This way the Designated Support Contact(s) at your school/district can submit a ticket and work with the support team to determine the best practices and your next steps. 

 

 

 


Nina R.
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