App crashes using district code

abutton03
Recruit

App crashes using district code

My Powerschool application crashes whenever I enter my District Code. Sometimes I had to log in twice when it worked. I have tried uninstalling and reinstalling the app, updating my phone, etc. Nothing has worked. I would like my app to start working again because school is starting soon. 

3 Replies
PowerSchool Champion
PowerSchool Champion

Re: App crashes using district code

Hi, I was wondering if it's the iOS app or the Android app?  

abutton03
Recruit

Re: App crashes using district code

It is the iOS version. 

Community Moderator jamiem7
Community Moderator

Re: App crashes using district code

Thank you for reaching out in the Community!

 

While the Community is a great place for questions and we encourage you to continue posting in the Community for users' best practices and common troubleshooting steps, I recommend reaching out to the PowerSchool Mobile Support Team to look into the Mobile app on your phone along with the district


A case can be created with PowerSchool Mobile Support by emailing mobile.support@powerschool.com

 



Jamie H.
PowerSchool Community Moderator
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