We've had a few reports of attendance being greyed out for teachers in PowerTeacher Pro/ Unified Classroom Attendance. We noticed users had changed the number of days teachers can take attendance prior to the current date. I recommended making sure this is set up correctly using the steps below.
School> Preferences page> Update the teacher can Number of days teachers may alter attendance prior to the current date (PowerTeacher) and Number of days teachers may alter attendance after to current date.
We also noticed some users did not have the bell schedule in the calendar setup. Start Page > School Setup > Calendar Setup > February 2021 and put the bell schedule for all the weekdays.
Other things to try are listed below:
- Refresh Premier Attendance Views
- From the School Level, Navigate to Start Page > Special Functions > Attendance Functions, then Refresh Premier Attendance Views Data
- Only one period is scheduled to take attendance and the teachers that are not assigned to that period are unable to take attendance. If this is the case, only the teachers set to the first period will be able to take attendance.
Note: If you are not a PowerSchool Designated Support Contact, I recommend working with the Designated Support Contacts in your school or district to review the processes listed here.
Please let us know if any of these were able to resolve the issue.
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