My students are currently working on individual WikiProjects. I have one student who did a large amount of work on her WikiProject and saved it, but when she logged in today all that work was gone.
Is there a way for me or my administrator to restore that work?
Thank you for the excellent question. I can imagine the student is anxious to get this resolved quickly.
Unfortunately, although there is some content you can recover for your classes, Wiki content is not something that you have the ability to restore yourself. However, it is possible that PowerSchool Learning Support might be able to recover this content for you. Please use your Help menu -> Support Form to contact Support for assistance. Be sure to share the details about the wikiproject so that they can take a look at the specific class and content.
You might find the following Knowledge Base article helpful for guidelines on content that you are able to restore versus those items that will require a Support request: https://help.powerschool.com/t5/Learning-Classes-Pages-Blocks/What-can-I-recover-through-the-Restore...
I hope that they are able to find her lost work.