Unable to login to PowerSchool Learning Solo Account

[cikguchan]

It's all good now. Thank you for those who worked hard to solve the problem. 

[cikguchan]

Had no problem login through Google all these years. Was able to sign in about 20 hours ago but is now unable to do so. Would urgently need help as the I have students waiting to start learning through this portal I have relied on for specific reasons. All my resources are in there and i have no way to access them now. 

What a dilemma?! School starts in 8 hours time. 

Please help! 

The login address I use is: https://www.myhaikuclass.com/do/account/login

And the message I get is "500 Application Error : Haiku Learning encountered an unexpected error (authentication)."

Thanks

[f323580]

Same on the Enterprise side. PSL is directed to Haiku Learning errror message… (authentication)

[f323580]

Apdex rating is sinking… but they are actively working on it. 

http://status.haikulearning.com/

[cikguchan]

I appreciate the reply. Hope they can get it back up in time. 

[jbidk]

Hi @cikguchan and @cikguchan, 

Thank you for your posts and replies on this topic! Please let us know if we can continue to help.