No active classes available

[Heidierin]

Hi There ~

I have two students receiving odd error messages.

Student N - has successfully logged in and navigated around the learning platform but tried to log in last night and was told there were no active classes - See Screen Shot N. She had no problem this morning.

Student S - has not been able to log in with the invite sent to her. She has used the platform for grades in the past. See Screen shot S for her error message. When she clicks on the Manage Class drop down menus her options aren't student related.

Please help!

Thanks in advance 🙂

Heidi

[VickiE]

Good Afternoon @Heidierin,

Thank you for your post.  From the information provided , it looks like you are experiencing an account set-up issue.  As this is something that requires further troubleshooting, we would recommend reaching out directly to our support team. 

We have provided a link to an article that you may also find of use Learning-My-Account/What-do-I-do-if-I-need-more-help-as-a-Solo-Account-User.

Thank you again for your post, have a great weekend.

VickiE

PowerSchool Community Moderator