Hi @acook99
Thank you for reaching out to the Community for assistance!
To assist you further, would you please let us know if they are seeing this on the teacher's portal after they've been logged out due to inactivity?
They can also try enabling the javascript on the browser or try a different browser to log in again and see if this is still an issue. You could also try inactivating the teacher to add the credentials again and verify.
Jyotishka B.
Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
