Past two days have been extremely slow for us. We start our distance learning this morning. Fingers crossed PS has the bottleneck issue fixed....
curious what everyone runs across today...
You can visit status.powerschool.com to see what is happening.
As you can imagine, schools, teachers and students who have PowerSchool Learning and UC Class Pages but did not use it frequently in a face-to-face teaching environment are just slamming the servers. I'm not sure PowerSchool can through enough resources at it fast enough.
Greetings, folks -
I checked on the situation with the increased demand due to the expansion of remote learning with our team and received the following response at noon pacific:
Update - Our dedicated team is continuing to work around the clock towards restoring normal functionality within PowerSchool Learning and Unified Classroom Class Pages. Our sincerest apologies for the disruption this has caused.
Mar 18, 17:45 PDT
Identified - Our dedicated team has been able to identify the issue and are currently working on a fix to restore normal functionality. We will provide updates as we have more information. Our sincerest apologies for the disruption this has caused.
Mar 18, 20:20 PDT
Thank you for expressing your concerns!
We understand the concerns over the recent PowerSchool learning and PowerSchool Unified Classroom product performance issue you may be experiencing.
We have provided communication surrounding the performance issues here.
We appreciate your patience while our dedicated team works to restore functionality and improve performance.
Thank you for sharing your concerns! We have provided an update regarding the performance issue within PowerSchool Learning in another thread discussing the performance, here.
@MDeFore Yep, the cats continue to occupy PowerSchool Learning and Unified Classroom's Class Pages for two straight weeks now.
We are aware that some customers using PowerSchool Learning and Unified Classroom Class Pages may currently be experiencing a degraded performance. We apologize for the inconvenience this may have caused and we are working diligently to restore full system functionality. We will provide updates as they become available.
Mar 27, 07:18 PDT