Recommender is Not Receiving Requests

No ratings

Issue

 

There are several causes that may affect your recommender’s ability to receive your recommendation requests. The email address you entered when submitting the request could be misspelled, or the recommender’s email address may block emails from SchoolRecs for whatever reason.

If you have submitted a recommendation request through SchoolRecs, but the recommender has not received the request email, please follow the steps below.

 

Resolution steps

 

  1. Navigate to the Recommendation Center in SchoolRecs and select the recommendation in question.
  2. Ensure that the recommendation request was sent to the correct email address.
  3. Ask the recommender to check his or her junk/spam folder.
  4. If the recommender is still not receiving the requests, try sending the request to a different email address if possible.

 

Still Not Working?

If the recommender is still unable to receive the recommendation request, contact your school district’s Enrollment section for further assistance.

For additional support, please send a ticket through the following link: https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat