Requesting Explanation of Fees

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Issue

 

PowerSchool Enrollment provides a payment collection service for school districts to receive fees, tuition payments, etc. from families when registering. Ultimately, your school district makes all decisions regarding the payment process.

 

Audience

 

If the form you are attempting to complete is requiring you to pay fees but you do not know what the fees are for, or would like to submit the payment in person, we suggest that you contact your school district for further assistance.

 

Resolution steps

 

  • PowerSchool provides online registration and application services for PreK-12 schools. If you recently completed an online registration or application and paid fees as part of that online process, you will see "PowerSchool" listed on your statement.

  • It’s possible that a family member made use of PowerSchool and made a payment for school services without your knowledge.  You might check with your student or other family members to see if they paid for school services online.

All fees and payments are set up by your school district. Contact your school district directly to request more information about fees and other required payments, or to request an alternate payment method.

 

Still Not Working?

If these steps do not help, contact your school district’s Enrollment section for further assistance.

For additional support, please send a ticket through the following link: https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat