Cannot Complete Required Field

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School districts require some fields to be completed to submit Enrollment forms. If you are attempting to complete a required field, but the field remains greyed-out, this means that the field is a Read-Only field. These fields are intended to be completed with information from your school district’s database, and thus are not able to be changed.

If there is information missing from a required Read-Only field, we suggest contacting your school district directly so that they can update their database with the missing information. However, there are a few steps you can take before contacting your school.


Resolution Steps


  1. Read over the information you have entered for correctness. It is possible that the field is only required because other information is missing. The summary page provides a list of pages available on the form. It also indicates any missing or incorrect information on those pages. If a page has at least one error indicated, this error must be resolved in order to submit an Enrollment form.
  2. Try submitting your form without the information. It may be that the field is incorrectly marked as required.


Still Not Working?

If these steps do not help you complete the form, contact your school district’s registration department for further assistance.

For additional support, please create a ticket through the following link: