unable to look up student

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unable to look up student

what do i do ? ''ERROR PROBLEM UNABLE TO LOOK UP STUDENT''  pops up tried calling the school but no answer. I already register and did what it said to do  but same ERROR POPS UP  

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Community Moderator
Community Moderator

Re: unable to look up student

Hello @monique , thank you for reaching out to us!

 

If you have already successfully registered your student, we would suggest reaching out to your school district to confirm whether any additional steps need to be taken. It is possible that this error is caused by an action that you do not need to perform!

 

If your district does request that you complete this action, we would suggest contacting our Support team via Live Assist for further assistance here: https://help.powerschool.com/t5/Support-Case-Chat/ct-p/SupportCaseChat