review and submit screen froze and won't let me review!!!

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Padawan

review and submit screen froze and won't let me review!!!

I am a first-time registering parent, enrolling my son in kindergarden. I entered everything, resized the photos of documents, double checked all entries were filled out properly and I get to the 'review and submit' screen and it froze. it says: 

 

Review & Submit
YOU HAVE NOT COMPLETED ALL REQUIRED FIELDS AND MET ALL FORMAT REQUIREMENTS. IN ORDER TO PROCEED, YOU MUST:

Review your form below, click on each field marked "Required" or "Invalid Format", and complete or correct your information.

The following error occurred in the ActionFormService.GetActionReviewContent: System.ArgumentException: The number of arguments passed to the function does not match the number of parameters defined for this function. at Infosnap.Secure.Domain.Code.Function.Execute(List`1 arguments) at Infosnap.Secure.Domain.Forms.SmartFormUpdate.Evaluate(NameValueCollection formData, IDictionary`2 sessionData, Function function) at Infosnap.Secure.FamilyPortal.Controllers.Services.ActionFormsService.GetActionReviewContent(Int32 publishedActionId, String culture, Int32 page)

 

-the page won't let me click on anything except the help button and the save and sign out button.

 

 The deadline for registration is TODAY!!! If my son doesn't get into his boundary school because of a technical issue due to online registration only, I'm gonna be one upset Momma Bear! Someone, please help me!!!

1 Reply
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Community Moderator
Community Moderator

Re: review and submit screen froze and won't let me review!!!

Thank you for reaching out in the PowerSchool Community!

 

This error message is common when there is a special character in the registration form.  Registration forms cannot accept special characters at this time.  I recommend removing any special character in form and attempt to submit the registration form again.

 

Special characters include -,/,>,<,+, etc.

 

If this does not resolve the issue, we would suggest reaching out to your school district, as the error may be caused by a deeper issue with the form.



Jamie H.
PowerSchool Community Moderator

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