online registration freezing

alester11
New Member

online registration freezing

Enrollment freezing on contact page for 5 days

4 Replies
shannonplong
PowerSchool Mentor
PowerSchool Mentor

I'm so sorry you are having trouble with your online registration. Have you tried logging out and back in again to see if that fixes the issue? If not, that would be my suggestion. 

 

Thank you! 


Shannon Long
Technology Coordinator
College Station ISD
slong@csisd.org


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ParitoshT
Community Support Expert
Community Support Expert

Hi @alester11,

 

Thank you for reaching out for assistance in the Community.

 

I recommend clearing your browser cache and cookies and then again try to submit your registration form. Also, please try to reproduce the issue in a different browser and let us know if the issue still persists.

 

ParitoshT

Community Moderator 

 

Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!

alester11
New Member

Yes freezes on bottom of contact page regardless of which browser or logging out and back in

shannonplong
PowerSchool Mentor
PowerSchool Mentor

Have you tried clearing your cache and cookies? That might correct the issue.

 

Here are links for how to do that: 

 

Internet Explorer: https://bit.ly/3wQEGSi

Chrome: https://bit.ly/3gap7yO

Firefox: https://mzl.la/3wRHApS

 

Thank you!


Shannon Long
Technology Coordinator
College Station ISD
slong@csisd.org


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Explore Becoming a PowerSchool Mentor today!