Will not let me register child for pre-K

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New Member

Will not let me register child for pre-K

I followed the instructions very carefully and reviewed the form about 10 times but still get the grayed-out submission button to register.  It doesn't list any of my entries as invalid, and I followed the format guidelines for dates, phone numbers, etc.  No clue what the issue is.  Do all of the uploaded documents have to be a certain format?!  Thanks...

4 Replies
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Trainee

Re: Will not let me register child for pre-K

I am having the same issue, we posted at the same time! 

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Trainee

Re: Will not let me register child for pre-K

Do you get the error message "Your student must be 4 years old by August 31st in order to enroll in Pre-K?" If so, I think the registration form is broken and needs to be fixed. 

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New Member

Re: Will not let me register child for pre-K

No, just the grayed out button... no idea what’s wrong. Thanks for the thoughts though.
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Community Moderator
Community Moderator

Re: Will not let me register child for pre-K

Thank you for reporting this issue in the community!  We have escalated this issue to the Enrollment team to find a quick resolution.  We provided more information in a previous thread discussing the issue, here.



Jamie H.
PowerSchool Community Moderator
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