Unable to launch returning student registration

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Journeyman

Unable to launch returning student registration

good morning.

I received notification that we are able to register my sutdent. by clicking on returning student registation in Power School. Once I clicked on the link I received the following

Sign In Problem

There was a problem with the sign in process.

please contact your school or the Support Team for assitance.

 

2 Replies
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Community Support Expert
Community Support Expert

Re: Unable to launch returning student registration

Hi @Janice_72,

 

We are receiving similar reports on the issue when trying to register a student.  We are aware of the issue and the Powerschool Enrollment team is working on a resolution.

 

Thank you for your patience and we apologize for any inconvenience this may have caused.


Reshma
PowerSchool Community Support Expert
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If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
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Community Support Expert
Community Support Expert

Re: Unable to launch returning student registration

@Janice_72,

 

Thank you for reporting this issue you are experiencing when attempting to access PowerSchool Enrollment from your parent portal. PowerSchool is aware of the issue and working towards a resolution. We will be providing updates in this thread.

 

 

AbrittyB
PowerSchool Community Moderator
Please give Kudos to suggestions that help you!
If the answer helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!