Trying to register returning student but can not edit the address in Verify Return screen

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Trainee

Trying to register returning student but can not edit the address in Verify Return screen

Hi, 

 

I am trying to register my son as returning student but not able to edit the address in verify return screen as our address has changed. 

1 Reply
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Community Support Expert
Community Support Expert

Re: Trying to register returning student but can not edit the address in Verify Return screen

Hi! @aggarwalsumit,

 

If you are trying to change information on a form, but there’s a gray box over that field, you will not be able to edit that information on the form yourself.  We recommend you go ahead and submit the form as-is; then, please contact the school directly to let them know about the information that needs to be updated.

 

I recommend reviewing the article on Read-Only Fields Information is Incorrect and Can’t be Changed.


Muskan Sehar

PowerSchool Community Moderator


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