Technical issues - can't upload proof of residency

Highlighted
New Member

Technical issues - can't upload proof of residency

I have tried to upload jpeg for the proof of residency.  The page just says waiting on powerschool.com and never uploads.  

1 Reply
Highlighted
Senior

Re: Technical issues - can't upload proof of residency

Hey @LoriMarchbanks

 

I am sorry you were having issues uploading the proof of residence document. I recommend ensuring that the file size does not exceed 2 MB or 2000KB. I have attached an article here that should help walk you through the process of uploading a document. 



Elston S.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!