Student Registration - Started Status

dnasmyth
Trainee

Student Registration - Started Status

I have a family who started their Registration, but cannot remember the email or password they used to finish the registration.  They have asked to start the registration over.  Can we reset this registration back to Not Started Status?

Student is: 202010153 - Youssef Thabet, Bonita HS.

 

Thank you.

1 Reply
ParitoshT
Community Support Expert
Community Support Expert

Re: Student Registration - Started Status

Hi @dnasmyth,

 

Thank you for posting in the Community. I recommend the family to review the articles listed below to confirm the email address associated with the Enrollment account and resetting their password. These articles will walk through the next steps to take in order to access their Enrollment account.

 

Forgot Email Address
Forgot Password

 

ParitoshT

Community Moderator