Returning Student Registration - Unable to submit

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Journeyman

Returning Student Registration - Unable to submit

I have gone over my daughters informaiton no less than 10 times. I even cancelled out the information I had saved and started new. The submit button will not highlight. Please help!

10 Replies
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Journeyman

Re: Returning Student Registration - Unable to submit

I was reading the comments on another post and finally came across a fix. When you are numbering the parents and additional emergency contacts, number the parents 1,2 and then starting with the additional names keep going 3,4,5 etc. I was numbering myself and husband 1&2, and then the additional people I was starting back over at 1. Hope this helps!
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Community Moderator
Community Moderator

Re: Returning Student Registration - Unable to submit

Thank you for sharing this information!  

This priority set up is a common reason why users are not able to submit the registration form.  Here is an article that walks through the process as well.



Jamie H.
PowerSchool Community Moderator
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Recruit

Re: Returning Student Registration - Unable to submit

I'm trying to update for my returning student -- when following the article, I don't see the path that it is referencing. I've verified the information over and over and still cannot submit.

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Community Moderator
Community Moderator

Re: Returning Student Registration - Unable to submit

Thank you for your response!

If you are continuing to experience difficulties submitting the registration form, I recommend reaching out to PowerSchool Enrollment Support to review your registration form and assist with the submission.  You can contact PowerSchool Enrollment Support using this direct link.



Jamie H.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
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Journeyman

Re: Returning Student Registration - Unable to submit

Under the priority section, number yourself and other parent 1&2, (for example) and then the additional emergency contacts start numbering them with 3,4,5 etc.
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Recruit

Re: Returning Student Registration - Unable to submit

I've gone back in and re-numbered the priorities multiple times now.  I'm still not getting the Submit option.  Any other ideas??

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Community Moderator
Community Moderator

Re: Returning Student Registration - Unable to submit

Thank you for posting in the PowerSchool Community! @rls9566 

 

While the priority setting is a common reason users are unable to submit a registration form, there are other reasons users experience difficulties submitting a registration form.  I recommend confirming all fields are completed as well as checkboxes on the form.  


Are you experiencing an error message on a particular page in the registration form?



Jamie H.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!
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Recruit

Re: Returning Student Registration - Unable to submit

It's occurring when the form is complete. The submit button isn't available.
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Community Moderator
Community Moderator

Re: Returning Student Registration - Unable to submit

Thank you for your response! @amandabrynn224 

If you are continuing to experience difficulties submitting the registration form, I recommend reaching out to PowerSchool Enrollment Support to review your registration form and assist with the submission.  You can contact PowerSchool Enrollment Support using this direct link.



Jamie H.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!