Registering Returning Student Unable to Change Students Last Name

Highlighted
New Member

Registering Returning Student Unable to Change Students Last Name

I am attempting to change my childs last name that was autofilled by the system. His last name has a period in it. I get a blue box around the last name field and it will not let me type to remove the period due to the following error. "Please only use letters, apostrophes, hyphens, and spaces." Please help

1 Reply
Highlighted
Community Moderator
Community Moderator

Re: Registering Returning Student Unable to Change Students Last Name

Hello @jweaver82 , thank you for participating in PowerSchool Community!

 

It sounds like the field you are attempting to edit is a Read-Only field, which means that the field has been pre-populated from your school district's database. I would suggest reaching out to your school district directly so that they can edit the database record, which should allow you to submit your form.

 

Please let me know if you have any questions!