I am an existing account user.
I keep a very accurate log of all my logins and password for all my websites.
Mine has not changed since last year's registration.
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I apologize that you are experiencing difficulties accessing your Enrollment account. I recommend reaching out to the Enrollment Support Team to review your account and assist with your access. If you are unable to reach out to the Enrollment Support Team using the Live Chat feature during business hours, I recommend using the Enrollment Support portal to create an email case. An email case can be created by completing the Enrollment Support form and selecting Create A Case.