No Drop Down for Relationship to Student

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Padawan

No Drop Down for Relationship to Student

When registering the required field "Relationship to Student" was not able to chosen. This appears to be an error from last year too. While it is nice that they migrate your contact information, you have to delete the contact and resubmit it in order to get the drop down and correct error preventing submission.

 

Hope this helps.

 

Sincerely,
Heath

 

 

 

 

 

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5 Replies
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New Member

Re: No Drop Down for Relationship to Student

I am experiencing the same issue!

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Padawan

Re: No Drop Down for Relationship to Student

Not sure if you saw my post about needing to delete your contact information and resubmit to get the drop down to show.

 

Sincerely,

Heath

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Recruit

Re: No Drop Down for Relationship to Student

I have the same issue for all three students that I am trying to register.

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Senior

Re: No Drop Down for Relationship to Student

Hi @jcedwards@Heathhud@hayrow82

 

Thank you for bringing this to our notice. I have escalated this to the Enrollment family support product team to have the drop-down for the 'Relationship to Student' field within the Enrollment form reviewed. I will update the thread once I receive an update from the Enrollment team. 



Elston S.
PowerSchool Community Moderator
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Padawan

Re: No Drop Down for Relationship to Student

Not sure if you saw my post about needing to delete your contact information and resubmit to get the drop down to show.

 

Sincerely,

Heath