No Drop Down for Relationship to Student

Heathhud
Padawan

No Drop Down for Relationship to Student

When registering the required field "Relationship to Student" was not able to chosen. This appears to be an error from last year too. While it is nice that they migrate your contact information, you have to delete the contact and resubmit it in order to get the drop down and correct error preventing submission.

 

Hope this helps.

 

Sincerely,
Heath

 

 

 

 

 

IMG_9243.jpg

5 Replies
hayrow82
New Member

I am experiencing the same issue!

Heathhud
Padawan

Not sure if you saw my post about needing to delete your contact information and resubmit to get the drop down to show.

 

Sincerely,

Heath

jcedwards
Recruit

I have the same issue for all three students that I am trying to register.

ElstonS
Senior

Hi @jcedwards@Heathhud@hayrow82

 

Thank you for bringing this to our notice. I have escalated this to the Enrollment family support product team to have the drop-down for the 'Relationship to Student' field within the Enrollment form reviewed. I will update the thread once I receive an update from the Enrollment team. 



Elston S.
PowerSchool Community Moderator
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Heathhud
Padawan

Not sure if you saw my post about needing to delete your contact information and resubmit to get the drop down to show.

 

Sincerely,

Heath