Mass Enroll

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Rookie

Mass Enroll

Dear PS Community,

 

I try to enroll the students by useing Mass Enroll that content with Dependent Sections.

 

If I test with 2 students is fine. By enroll by a group of students it show the 

Alert: Error encountered while accessing database

The system encountered an error while accessing the database. Please contact your system administrator.

 

Any ideas with this Issue .

 

Thnaks 

 

 

1 Reply
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Community Support Expert
Community Support Expert

Re: Mass Enroll

Hi @Sarlyna

 

Thank you for posting on the PowerSchool Community!

 

We would have to look into your school district's set up to look into the student information and check why you get this alert when you try to enroll students using Mass Enroll.

 

I'd recommend reaching out to the Designated Support Contact of your school district who will be able to work with PowerSchool Support to help troubleshoot this further and get this resolved. 

 

Please feel free to reach out to us if you have any follow up questions.



Elston S.
PowerSchool Community Moderator
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