Thank you for posting in the community.
I understand your concern, Would you please tell us which PowerSchool product portal or the link are you trying to access? So that we can help you out in resolving your concern.
If you have any other queries feel free to reach us.
Hi @AsyaCurrie, Thank you for posting your concern on PowerSchool Community!
I understand your concern, I will suggest that you refer to the following Knowledge Base articles that should be able to help you resolve your concern related to your password change
In case you continue to face the issue, I will suggest that you reach out to Enrollment (Registration Family Support)