Thank you for reporting this issue within the PowerSchool Community!
There is a thread in the PowerSchool Community of other parents reporting the same issue which also works towards providing a resolution. I recommend reviewing the thread within the enrollment forum using this direct link
Please let us know if you have any follow up questions.
Elston S. PowerSchool Community Moderator Remember to give Kudos to suggestions that help you! If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!