Creating an Account

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New Member

Creating an Account

While trying to create my parent account, it says"__ has not been added to your account. Valid student information must be entered"  All info added is off of registration paperwork. How can i fix this?

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Community Moderator
Community Moderator

Re: Creating an Account

Hello @henze0624 , thank you for posting in PowerSchool Community!

 

It sounds like you are attempting to create a PowerSchool Parent Portal account. Parent Portal accounts are directly administered by your school district, so we would suggest reaching out to your school district directly for further assistance with this issue. They will be able to troubleshoot any issues you're having attempting to add your student to your Parent Portal account.

 

For further assistance, please feel free to contact our Support team via Live Assist here: https://help.powerschool.com/t5/Contact-Support-Registration/ct-p/contact-support-registration