Cannot link to student account

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Padawan

Cannot link to student account

I get this error when entering my daughter's name, access ID and access password: We could not find a student with the credentials matching those entered for: my daughter's name

2 Replies
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New Member

Re: Cannot link to student account

Same for me! I’ve emailed the support line and they can’t help. It’s frustrating!
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Community Support Expert
Community Support Expert

Re: Cannot link to student account

Hi! @saniederman@Rolanda1987 

 

I'm sorry to hear that you are experiencing difficulties linking the student account.  Since Access Id's and Passwords are provided by the school district, I recommend contacting the school district about the error message that you are receiving and the school should be able to assist you further.


Muskan Sehar

PowerSchool Community Moderator


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