Can't log in

mgranowsky3405
Trainee

Can't log in

I was able to change my password and that is as far as I got.  I enter the username and new password and the screen does not progress.  If i change the password I get a message that the username or password is not correct.  When I type in the correct password the progress bar starts to move then nothing.  How do I log in?

5 Replies
ElstonS
Senior

Hi @mgranowsky3405

 

Thank you for reaching out for assistance on the PowerSchool Community!

 

I am sorry you are unable to login. Would you please provide more information regarding which particular PowerSchool Form/Product you were unable to login to? 

 

Please feel free to reach out to us if you have any further queries. 



Elston S.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!

mgranowsky3405
Trainee

information now

 

NinaK
Recruit

Us too!  We have payroll due this afternoon!  Help what is the issue!

 


@mgranowsky3405 wrote:

I was able to change my password and that is as far as I got.  I enter the username and new password and the screen does not progress.  If i change the password I get a message that the username or password is not correct.  When I type in the correct password the progress bar starts to move then nothing.  How do I log in?


 

mgranowsky3405
Trainee

hello??

jamiem7
Lead Community Moderator
Lead Community Moderator

Thank you for providing this information!

Are you continuing to experience difficulties accessing InformationNOW?