How do I change my primary email address?

No ratings


Q: How do I change my primary email address?

A: You can change your primary email address, even if your email was imported by your school, by going to your Avatar/User Picture in the right hand corner of the screen and selecting My Information.


From there, find the primary email field and click the Edit Email button to the right of the email listed.


You will be prompted to enter in a new primary email.


In order to save this change, you will then need to click Save at the bottom of the screen.


Once you have saved the change, you will see a message in PowerSchool Learning that says, "A confirmation email has been sent to Follow the instructions in this email to confirm that is your email address."


You should receive a confirmation email similar to the one below. (If you do not see the email within a few minutes, check your spam filter. If you still don't see the email, you may want to try resending the confirmation by clicking the "Re-Send Confirmation Email button." Alternatively, if you would like to revert to the existing email address on file, you can click the Use Confirmed Email button.)


Once you click the link, you will be taken to PowerSchool Learning. If you are not already logged in, you will need to log in. Once you enter PowerSchool Learning, you should see a little notice at the top of the window that says, "Your email address has been confirmed."


If you'd like, you can double check the information under My Account > User Information to confirm that the change has indeed been made.